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READ WHAT OUR CUSTOMERS SAY

Customer Comments Uncle Phil's Books

Delighted with service, condition of book (including personal dedication and gift card from original purchaser to ungrateful recipient). Packaging excellent and very prompt. Many thanks and I will enjoy including this in my Libby Purves collection.
Many thanks Sue

Just a quick note to say that the book I ordered from you by surface
mail to the USA ARRIVED yesterday, after only 7 days in transit, so I
suspect they must have found room on a plane for it! Unheard of!

Thanks again,
Sarah

Thanks, this has arrived safely
I am also very happy with the condition of the book, which is almost pristine, as described (have had bad experience with other second hand dealers who are not as honest or accurate as you are!)

James

Dear Phil,

I just wanted to let you know that I have safely received the book you sent me.

I wish to thank you so much for your excellent and professional service, and for your kindness in reducing the shipping charges.

I will be delighted to buy from you again in the future.

Once more, many thanks and best wishes,

Maura

Dear uncle phils books

Today I have received the book which I ordered. I am very happy with the quick delivery and the packing method.
Thank you also for reducing shipping charges by 4. I will tell my friends about your services.

Thank you very much.

regards

joseph

Hi there, just a wee note to say the book arrived safely this morning. It's in great condition so many thanks for sending it so quickly and so well packed!

All the best
Anne

Dear Mr. James,

Many thanks for sending the book I ordered so promptly - it is much appreciated. It is also in excellent condition, which is nice, and it was very well wrapped to keep it undamaged during transit.

I also appreciate the more personal service from your company, and am happy to reply personally as requested in your e-mail. I will certainly recommend you to friends and fellow students.

You ask for suggestions as to how you might improve the service you provide - I cannot think of anything! You kept me informed at all stages, which is excellent. If you know of any way to get the Post Office to improve their efficiency, however, it would be a miracle! Despite the Bank Holiday weekend, I feel that they could/should have delivered the book yesterday (Tuesday) instead of today.

Once again, thank you for all your help.

Sincerely,

Jenny


Our no-quibble guarantee

While every attempt will be made to give an accurate description, our aim is to please our customers, so we will accept any book back and give a full refund if it fails to meet expectations as to condition, provided that we are notified within seven days of delivery and that goods are returned to us within 14 days of notification, and in the condition they left us.


"Now am I happy, snug and warm!
For all in scorn of the wintry weather,
And heedless quite of the howling storm,
My books and I are alone together.

From "Old Friends" by R. W. Waddy

 

Random musings of an elderly bookseller - Read my Blog


Questions, comments, or suggestions
Please write to info@unclephilsbooks.co.uk
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